Troubleshooting

Change email

Hi,

Thank you for reaching out to us!

Unfortunately, it is currently not possible to change the email linked to your subscription.

The only workaround at the moment is to re-create your account with a required email and re-subscribe from there.

Please note, that we wouldn't be able to transfer subscription from your current account over to a new one, nor can we transfer the projects. However, if you decide to proceed with moving to a new account, we can transfer unused minutes over.

If you have any further questions - please let me know!